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Updated: 9/4/23

*Launch Date Moved to October 14, 2024

To ensure our new digital banking solution is the best possible quality before it reaches your hands, we are moving our launch date from September 9, 2024, to October 14, 2024. 

October 14th is Columbus Day, and the bank will be closed to the public. However, our staff will be available to answer phone calls related to the conversion from 8:30 am to 4:00 pm on that day.

Watch this webpage for ongoing notifications regarding the digital banking conversion. 

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Take Your Banking to the Next Level

We are upgrading our consumer online banking and mobile banking app to provide you a fast, simple and safe digital banking experience. The new digital banking solution will provide services you currently enjoy and feature innovative functionality.

This upgrade will not impact our existing online business users. 

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Important Steps to Prepare for the Upgrade

There are important action steps that must be completed before and after the conversion. Click on each option below to review the specific steps required. For questions, contact our Relationship Bankers at (641)782-1000 or email [email protected].

• • First Time Login Information

  • To log into the new system for the first time, you will need your current username and password. Additionally, you will be required to enter your phone number(s) and email address that matches the information we have on file.

    Before We Go Live

    Contact us by October 11, 2024, to confirm that your phone number(s) and email address are up to date in our system, or to identify your username. Call 641-782-1000 or complete this Contact Us Form to confirm your contact information.

    This step is important for a smooth transition into the new online banking platform and mobile banking app.

  • Bill Pay

  • During the upgrade process, Bill Pay will be unavailable. Any bill payments you have scheduled in advance will be paid as scheduled. Check this webpage for scheduled outage dates.

  • Quicken & Quickbooks Users

  • Important Action Steps

    It's critical to complete the action steps below to avoid possible duplicate transactions. This is a multiple step process. Refer back to this page for Action Step Dates.

    In the meantime, click on the links below for conversion instructions.

    Quicken Conversion Instructions

    QuickBooks Desktop Conversion Instructions

    QuickBooks Online Conversion Instructions

  • Account Preferences

  • If you’ve nicknamed your accounts, you will need to rename them in the new system.

    Before We Go Live on October 14, 2024

    We recommend reviewing and noting your nicknames in the current system so it's easier to set them up again.

    Set Up Nicknames in New Digital Banking System

    1. Log in to the new online banking platform. This cannot be completed in the Mobile Banking App.
    2. Click Settings next to Accounts
    3. Type nickname in respective accounts
    4. Click Go to My Accounts to save nicknames

    You can also reorder your accounts and choose whether to display an account in digital banking on the same Account Preferences screen.

  • Alerts & Notifications

  • When our new digital banking system goes live, you’ll need to reestablish your alerts and notifications to keep managing your accounts smoothly. Follow these steps to set up your alerts and notifications:

    Before We Go Live on October 14, 2024

    Identify your current alerts and notifications

    1. Log in to your current online banking
    2. Click Alerts
    3. Click Overview

    Set Up Alerts & Notification in New Digital Banking System

    1. Log in to the new online banking platform or mobile banking app
    2. Online Banking: Click Alerts & Notifications under Additional Services; Mobile Banking App: ​Click Alerts & Notifications under More
    3. Select the alerts you'd like to receive by toggling the options on and off
    4. Select if you want to receive alerts via text message or email
    5. Click Add

    We recommend setting up your alerts as soon as you log into the new system to avoid missing any important notifications.

  • New Features

  • The new digital banking solution will provide services you currently enjoy and feature innovative functionality such as: 

    • Enhanced, Personalized Banking Experience
    • Comprehensive Budgeting Tools
    • All Your Finances in One Place